# Digital Maturity Self-Check: The Kesit Review | Corex360 > A digital maturity self-check across customer, quote, communication, team, field and reporting layers: four levels and a next step. No score, no sign-up. Source: https://www.corex360.com/en/digital-maturity-self-check Last updated: 2026-09-29 --- [Home](https://www.corex360.com/en) Digital maturity self-check # Digital maturity self-check: the Kesit review, no score The Kesit review is a question set that needs no sign-up and shows, in four qualitative levels, how information is kept in a business's customer, quote, communication, team, field and reporting layers. It gives no score or percentage; for each layer it names your level and the concrete step to the next one. You can print the result and discuss it with your team. Which level are your layers at? Short answer Digital maturity is how far information has moved from paper and people into linked records, and from there into rule-driven work. The Kesit review looks at this across six layers with four levels: paper and people, scattered digital, connected records, rule-driven. The result is not a score but a next step for each layer; it does not replace an official maturity report. ## What do the four levels describe? The four levels describe where information lives in the business and carry no ranking score. At paper and people it depends on a person; in scattered digital it is spread across files; in connected records it is gathered in one place; at rule-driven, a broken record hands the work to someone responsible by itself. Each layer is read separately at its own level. Kesit review levels | Level | What it means | |---|---| | Paper and people | Information is on paper or in one person's memory; if the person is away, so is the information. | | Scattered digital | Information is digital but the tools do not know about each other; the same data is typed twice. | | Connected records | Records sit in one place and are linked; who did what and when is on record. | | Rule-driven | Records follow rules; when a rule breaks, the work lands on someone responsible by itself. | ## Which level are your layers at? For each layer choose the sentence closest to your situation today; as soon as you choose, that layer's level and next step are listed in the result. You do not have to fill in every layer, and the result updates as soon as you change a choice. You can print the result and discuss it with your team; the answers never leave your browser and are not sent anywhere. **Customer records** · Where does customer information live? **Paper and people**: In a notebook or on the salesperson's phone; it leaves with the person. **Scattered digital**: In Excel or spreadsheets; each salesperson has their own file. **Connected records**: In one list; meetings and quotes are linked to the same customer. **Rule-driven**: In one record; a rule opens a task for a customer who goes quiet. **Quotes** · How are quotes prepared and tracked? **Paper and people**: By hand or in a word processor; which ones are open is kept in mind. **Scattered digital**: Prepared from a template; the status is tracked in a separate spreadsheet. **Connected records**: The quote sits on the customer record; its status shows in one list. **Rule-driven**: A reminder for an unanswered quote comes from a rule. **Communication channels** · Where do conversations with customers end up? **Paper and people**: On personal phones; the company cannot see the history. **Scattered digital**: WhatsApp, email and phone sit in separate tools. **Connected records**: Channels share one inbox and each conversation is linked to the customer record. **Rule-driven**: Every conversation has an owner; an unanswered one is flagged by a rule. **Team and leave** · How are leave, overtime and attendance kept? **Paper and people**: With paper forms and the manager's memory. **Scattered digital**: In spreadsheets; approval is given by message. **Connected records**: Requests and approvals in one system, with who and when. **Rule-driven**: Attendance, leave and overtime approval share one record; a rule reports exceptions. **Field work** · How is field work followed? **Paper and people**: By asking over the phone. **Scattered digital**: Tasks are given by message; photos stay on phones. **Connected records**: Tasks and photos are linked to the customer or project record. **Rule-driven**: When a task is late, a rule notifies the person responsible. **Reports and decisions** · How does the manager learn where things stand? **Paper and people**: Reports are prepared by hand when asked for. **Scattered digital**: Spreadsheets are merged at month end. **Connected records**: Reports come out of the records by themselves. **Rule-driven**: Situations that need a decision surface from the records; the manager sees them without asking. The result appears here once you choose a layer. [I want this done automatically for my team](https://www.corex360.com/en/contact?konu=bi#form) ## Why does this check give no score? A score adds different layers into one number and hides what needs fixing: a business with strong customer records and weak field work can look fine on average. The Kesit review therefore shows each layer separately and puts the next step, not a number, first. The questions were written for a business to read its own situation, not to sell software; the answers never leave the browser. - Answers are processed only in your browser; the form is not sent anywhere and no sign-up is needed. - The result is not an official digital maturity report or a document for a support application. - Kesit (Turkish for cross-section) is the drawing idea behind these pages: cutting the business layer by layer and looking at where the record sits in each. **Who is the self-check written for?** For small and mid-sized businesses with customers, quotes, a team and field work: companies with a sales team, a field or service team and office staff. If one of the layers does not apply to you, leave it empty; the result shows only the layers you choose. **How does Corex360 bring these layers together?** In the Corex360 product menu, Messages, Email and PBX sit in the communication group; CRM, Projects and Accounting in the sales and operations group; HR in the organisation group; Corex Drive in the digital group. All of them connect to the same core; you choose which module fits your layer together with your own work. **Can I use the result in a support application?** No. The result is not an official digital maturity report and does not replace the assessment that support programmes require. It is a working note for discussing your business's situation with your team and choosing the next step; how the official assessment works is explained in the related article. The official maturity assessment that support programmes ask for is covered in the [KOSGEB digital transformation support](https://www.corex360.com/en/blog/kosgeb-digital-transformation-support) article, and the first steps of digitalisation in a small business in the [SME digitalisation](https://www.corex360.com/en/blog/sme-digitalisation) article. The [decision file](https://www.corex360.com/en/decision-file) describes what is in the product today, section by section; the [modules](https://www.corex360.com/en/modules) page shows how the layers come together on one core. To read the sales layer in numbers, calculate [your quote win rate with your own numbers](https://www.corex360.com/en/quote-win-rate-calculator). Resources ## Related pages [Decision file What is in the product today, section by section for management, sales, finance and IT.](https://www.corex360.com/en/decision-file)[Fact sheet Product facts with a stated source, on one page.](https://www.corex360.com/en/fact-sheet)[Pricing prep wizard No figures: choose the topics to discuss in your quote.](https://www.corex360.com/en/pricing-prep-wizard)[Quote win rate calculator Win rate by two definitions and funnel step conversion.](https://www.corex360.com/en/quote-win-rate-calculator) Was this page useful?